This site was designed with the
website builder. Create your website today.
Start Now
Proofread 248-page

book for business-to-business publisher THE ONE TO ONE MANAGER, by Don Peppers and Martha Rogers, Ph.D., is a collection of real-world lessons in customer relationship management. The authors went behind the scenes to report on the challenges and solutions discovered by managers leading one-to-one efforts at organizations such as Xerox, General Electric, Oracle, First Union, Hewlett-Packard, USAA, Levi Strauss, and British Airways.